Important Information

IMPORTANT INFORMATION ABOUT CARBON LAW PARTNERS (“CARBON”)

ABOUT CARBON

CLP Group Limited is a solicitors’ firm which is authorised and regulated by the Solicitors Regulation Authority (SRA) under registration number 538375.

“Carbon Law Partners” and “Carbon” are trading names of CLP Group Ltd.

CLP Group Limited is incorporated and registered in England and Wales under Company Number 7235170 and its registered office is at Westgate House, Womanby Street, Cardiff CF10 1BR.

CLP Group Limited is VAT registered with registration number GB990278192.

CLP Group Limited is responsible for legal advice provided by solicitors under the Carbon Law Partners and Carbon name, for maintaining systems and controls to ensure compliance with the SRA rules and including the maintenance of adequate professional indemnity insurance.

OUR SOLICITORS

Our Partners and Consultant Solicitors are all solicitors with more than 7 years post qualification experience. Our solicitors operate with two designations – “Partner” and “Consultant Solicitor”. Those we term as “Partners” have the right under regulation to be the shareholders of a firm and to be held out as Partners. However, when we use the term Partner, although solicitors bearing that title meet the regulatory requirements to be called a “Partner”, we are not a partnership, Carbon is a limited liability company as set out above. So, when we use the term “Partner” it is used as a marketing term to describe the spirit of the relationship between Carbon and its solicitors who are consultants with the firm. The term “Partner” does not denote a legal partnership with our solicitors and those carrying the title “Partner” are not owners of the firm. Carbon also works with Consultant Solicitors who are able to provide legal advice to clients through Carbon, but who are not employed by Carbon. They are experienced solicitors who have chosen to practice under the Carbon brand and using Carbon’s systems, but they are not owners of the firm or partners in it. In addition to our Partners and Consultant Solicitors, solicitors of less than 7 years post qualification experience are described as “Solicitors” or when more than 2 years’ qualified may, but need not, be described as “Associates”. None of our solicitors in any role are owners of the firm or partners in a legal partnership, except Michael Burne, who is the Chief Executive of the firm, a solicitor and a shareholder in Carbon.

All of our Partners and Consultant Solicitors, Associates and Solicitors have been invited to join Carbon following a careful selection process to ensure they have the required skills and expertise. All operate in accordance with stringent operating procedures and use the latest technology and software to assist them in delivering exceptional results to clients.

As a client it makes no difference which role our solicitors have opted to take at Carbon. All legal advice provided to clients by Carbon’s solicitors in whatever role they hold is the responsibility of Carbon. Carbon stands behind that advice and has the following professional indemnity insurance in place to protect our clients if something goes wrong.

INDEMNITY INSURANCE

Our clients benefit from Carbon’s professional indemnity insurance policy arranged with insurers approved by the SRA. Full details of Carbon’s Professional Indemnity Insurance are available on request from our registered office.

COMPLAINTS

If something does go wrong or you are in any way dissatisfied with the advice that you have received or the work that has been completed by one of our Partners please do not hesitate to contact our Chief Executive, Michael Burne, by email michael.burne@carbonlawpartners.com by phone on +44 (0)2921 671 555. Michael will ask you to provide details of your complaint so that he can investigate your concerns and respond to you.

If for any reason we are unable to resolve your concerns or complaint to your satisfaction, or if you object to any bill you may contact the Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ. More information on the Legal Ombudsman is available at www.legalombudsman.org.uk. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint. You may also apply to the court for an assessment of your bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not consider a complaint about the bill if you have applied to the court for an assessment of the bill. A copy of our full Complaints Procedure is available on request.

As a corporate client you may not have the right to complain to the Legal Ombudsman, but still retain the right to complain to us and to apply to court for an assessment of any of our bills.

EQUALITY AND DIVERSITY

The very essence of Carbon celebrates the diversity of individuals and we are committed to promoting equality and diversity in all of our dealings with our solicitors, our employees, or our suppliers. Please contact us if you would like a copy of our equality and diversity policy.

DATA PROTECTION

We may receive personal data (such as contact details) about you, your officers and employees. We will process such data in accordance with the terms of the Data Protection Act 1998 and take appropriate measures against unauthorized or unlawful processing.

We will have the right to use public data sources and electronic verification in order to confirm the identity of you and your officers in order to comply with our duties and anti-money laundering legislation.

FINANCIAL SERVICES

Carbon is not authorized by the Financial Conduct Authority. However, Carbon is included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity – which broadly means advising on, selling and the administration of insurance contracts. The register can be accessed via the Financial Conduct Authority website at·www.fca.org.uk/register. The Law Society is our designated professional body for the purposes of the Financial Services and Markets Act 2000.

TAX ADVICE

Our services will not include advice concerning the tax implications of any course of action or transaction, unless expressly instructed by you and agreed by us.

ADVICE ON ENGLISH LAW

Our Partners are qualified to advise on matters of English law and EU law applicable to the UK only. If you request advice on matters covered by the law of another jurisdiction then we are willing at your option to (i) obtain advice on your behalf and at your expense from legal advisers qualified under the laws of that jurisdiction or (ii) introduce you to foreign legal advisors that you can instruct directly or; (iii) provide non-definitive advice on the matter on the basis that you accept that we cannot give definitive advice on matters covered by the law of another jurisdiction.

We look forward to welcoming you as a client of Carbon and to serving your requirements for commercial legal advice.