Natalie, tell us a bit about what you do?
I specialise in banking, finance and regulatory work (including the regulation of consumer credit). I enjoy the speed and complexities of banking transactions and appreciate the skills involved in working for lenders and borrowers alike. As for regulatory work, it is challenging and I do love a challenge. Ultimately it is all about getting the best result for my clients.
How do you and your clients work together?
I always make sure that my clients feel they can pick up the phone to me, without hesitation, when they need to chat through things.
I like to make an investment of time with my clients to learn what they actually need. This allows me to be able to give them the right advice and deliver the best solution.
One helpful tool I have created for clients is to map out a transaction from start to finish in picture form. My clients love to see how things will progress and it highlights any challenging moments that lie ahead. We can then look at the 'story' I have mapped out and decide if anything will get the way of completing that matter in the way the client expects. This allows me to remain on top of things and my clients love the overview of the transaction as a whole.
Tell us about a defining moment in your career?
Although it seems like a long time ago now, I would say that achieving my role as a solicitor was my greatest moment, due to the fact that I studied and worked at the same time. I really did spend a number of years literally sitting at my desk. When I wasn't doing that, I was running my own case load and networking with other members of the firm. They were tough years, but really worth it, so the first time I added 'Solicitor' to the end of my email footer it really did mean something special to me. I knew that I had earned the right to be there and I felt such a sense of pride!
What inspires you?
I have a very large Italian family and we have always been close. My husband is very supportive, he's the best person I know! We have 3 incredible children who make me smile every day, they are truly beautiful. The children are my inspiration. I want to be able to show them that you can achieve anything in the world as long as you're confident and put your mind to it!